Phone:0332232511 / 0332234944 Hot:0773537081 Email: support@suhadha.lk

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Delivery Information

To further facilitate your access to your needs, we offer to deliver to meet your requirements straight to where you live within Sri Lankan Borders. We have so far even reached our valued customers in Jaffna. We assure you that we are willing to undertake delivery to any part of Sri Lanka provided that the following conditions are met.

 

Delivery Charges

Delivery charges are calculated based on product weight & distance. Some delivery waive offs or special offers may be applied based on promotions time to time. 350 Rs for 1 st Kg and 130 per additional Kg.
 

Delivery Time

Deliveries will be handed over to the customer within 2 working days in normal conditions. Customers will be notified at the earliest possible time if there any unavoidable delays with their order.

In case of special emergencies such as lockdown, curfew, long holidays etc. The Customer will have to accept the unavoidable delivery delays.The delivery address can be changed at any time before the order change to “Ship out” status. Please contact our Customer Service Hotline to request the change: 0773537081 Please note that an additional cost may be incurred if the delivery zone is different.

If your order has been placed using a credit card, your address change request may be denied due to security reasons.

If any items returned to us due the refusal by the customer at his end or unable to deliver due to any mistake of the customer the delivery charge +3% (Operation charge) will be deducted from the refund.
 

Delivery Tracking

Tracking Number and Delivery agent details sending by SMS OR EMAIL